Subscriptions

1. Scrintal Refund Policy

We understand that sometimes plans change. Here's everything you need to know about requesting a refund for your Scrintal subscription.

⏱️ Refunds Within 7 Days

We offer refunds only within the first 7 days of your subscription (unless a trial period was used).

If you're within this window, please send your refund request to [e-mail] from your registered email address, or include:

• Your registered email

• The last 4 digits of the card used for payment

This helps us verify ownership and process the refund securely.

We provide refunds for renewed subscriptions only within the first 72 hours of your new subscription.

📝 For full details, refer to Section 2 of our Terms of Use.

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2. Outside the 7-Day Window

If your request is made after 7 days, unfortunately, we're unable to offer a refund.

You can, however, cancel your subscription's auto-renewal to avoid future charges:

1. Click your initials in the top right corner of Scrintal

2. Select Settings → Subscription

3. Click Cancel Subscription and confirm

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3. Refunds After Trial

If you started your subscription with a trial, a refund is not possible. We only provide refunds for subscriptions that did not include a trial period.

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4. Second-Time Refund Requests

Refunds are only provided once per user and are only for first-time subscribers. We cannot offer refunds more than once.

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5. When Will I Receive My Refund?

Once approved, refunds are issued through Stripe within 1–2 business days. However, the exact timing depends on your card provider and bank.

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6. How do I upgrade my subscription?

• Click your initials in the top right corner of Scrintal

• Select Settings → Subscription

• Click "Invoices & Billing," and you will be directed to Stripe, where you can upgrade your subscription.

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⁉️ Can't find your answers here?

Contact us at [e-mail].